Multimodal Interfaces for Technical Manuals
When maintenance workers in the Navy need more information about equipment or a task, they must go to a large shelf with many thick manuals. Each bulky manual is printed in legal size. Maintenance workers often have another tech go through the manual while they are completing a task: to placehold information, to read aloud, or to find the appropriate diagram.
The Office of Naval Research approached Carnegie Mellon for a new tool to support maintenance workers in locating information. As part of a team of 6, we went through an end-to-end process from upfront research with key stakeholders to design concepts to final production of a prototype. I led research into understanding voice user interfaces and how to incorporate such novel interaction into the prototype. Additionally, I planned and conducted usability tests with paper prototypes and experience prototypes.
The final prototype was a tablet PC with a headset that allowed maintenance workers to interact via voice commands and direct pen input.
Role
User Researcher
Voice User Interface Developer
Documentation
Project Website
Demo Video
Final Prototype
The Office of Naval Research approached Carnegie Mellon for a new tool to support maintenance workers in locating information. As part of a team of 6, we went through an end-to-end process from upfront research with key stakeholders to design concepts to final production of a prototype. I led research into understanding voice user interfaces and how to incorporate such novel interaction into the prototype. Additionally, I planned and conducted usability tests with paper prototypes and experience prototypes.
The final prototype was a tablet PC with a headset that allowed maintenance workers to interact via voice commands and direct pen input.
Role
User Researcher
Voice User Interface Developer
Documentation
Project Website
Demo Video
Final Prototype
